Privacy Policy

At https://pet-sitting-and-dog-walking.explorethistown.com, also known as pet-sitting-and-dog-walking (‘the Company’ or ‘we’), your privacy and data security are of utmost importance. This Privacy Policy provides comprehensive details on our approach to managing personal data in accordance with various privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other privacy regulations.

This policy applies to all interactions with our website, applications, services, and products. It is important to be aware that this policy does not cover the handling of personal data by third-party platforms, services, or products you may access through our platform, each of which has its own privacy policy.

Our Privacy Policy covers your interactions when you:

  • Use our applications and services as a registered user.
  • Visit any of our websites that display this Privacy Statement.
  • Engage with us through communications such as newsletters, emails, phone calls, or text/SMS messages.

We collect a range of personal data to provide our services effectively. This includes:

  • Account details, usernames, and passwords for secure access to our applications and services.
  • Payment information for transaction processing.
  • Financial records if necessary for payment verification purposes.
  • Purchase history to facilitate service delivery and support.
  • Mobile device identifiers for optimized mobile experiences.
  • Location data to enhance location-based services or features.
  • Feedback from you to improve our offerings.
  • Social media information if linked with your account for community engagement or referral programs.
  • Product-related details relevant to the services we provide.

We gather this data through a variety of means, including user input during registration and interactions, automated technologies such as cookies and tracking tools, and from third parties in accordance with their privacy practices and your consent where required.

Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each serving a specific function to improve the functionality and performance of our services. Users have the option to manage their cookie preferences via our dedicated Cookie Manager.

We retain personal data only as long as necessary for the purposes for which it was collected or as required by applicable laws. Once the purpose has been fulfilled or the legal requirement met, we take appropriate measures to delete or anonymize this data.

To protect your personal data, we implement robust organizational and technical safeguards. This includes using encrypted communication channels and partnering with secure third-party service providers to handle data processing.

We are committed to upholding the privacy rights of children under the age of 18. Our services are not intended for, or directed to, individuals under this age without the consent of a parent or guardian.

Our Privacy Policy outlines your rights, which may include accessing, rectifying, erasing, restricting the processing, transferring, objecting to processing, and non-discrimination based on your choice of exercise of rights. If you wish to exercise any of these rights, please contact our privacy team.

We reserve the right to update or modify this Privacy Policy at any time. We will provide notice of any changes on our website for your review.

For any inquiries, unsubscribe requests, or data-related concerns, please reach out to our privacy team by emailing [email protected] or by sending a letter to the address provided on our website. Your privacy and data security are paramount to us, and we are here to assist with any questions or concerns you may have.